Refund Policy
At Meaven.in, we highly value our clients, which is why Meaven Designs Private Limited, referred to as “Company,” has formulated the following Refund Policy to elucidate how we manage refunds for products purchased on our website, http://www.meaven.in (“Website”).
References to “You,” “Your,” and “Yours” pertain to the individual, entity, or organization using our Website. When this Policy mentions “we,” “us,” and “our,” it denotes the Company and its subsidiaries and affiliates. The term “goods” encompasses any products or items procured from our Website by You.
This Refund Policy is subject to our Terms of Service.
For inquiries related to this Refund Policy or any requests concerning refunds and returns, please contact us via email at accounts@meaven.in, or using the other contact details provided below.
This Return Policy does not diminish Your statutory rights to withdraw or the rights You may possess regarding incorrect, damaged, or defective goods.
Standard Returns
Refunds are only feasible prior to the commencement of the renovation project.
If You decide to return the goods, You will be responsible for covering the return shipping expenses.
You must exercise your right to return responsibly and ensure that the product is returned in its original, pristine packaging, along with all the product’s components. You are accountable for returning the complete set of goods. Failure to return the goods in their entirety will render us unable to accept the return or issue a refund.
After our staff has received and examined the goods, a refund will be processed through the same payment method used for the original transaction. Depending on your financial institution, refunds may take up to 14 days to be credited to your original payment method. In all cases, we retain the right to withhold the refund until the goods are received and inspected.
Failure to adhere to the deadlines stipulated in our Return Policy will preclude us from offering a refund.
Defective Goods
In certain instances, such as when goods are defective, damaged, or incorrect, you may be required to furnish evidence of the issue, such as photographs or videos, or return the item to be eligible for a refund.
You must contact our company at accounts@meaven.in within 1 day of purchase and provide comprehensive information, including:
- Valid reasons for canceling the bathroom renovation project.
- When submitting a complaint, specify your preferred resolution for the issue:
- Replacement of the defective goods with high-quality items.
If You are instructed to return the goods to us, You will be responsible for the cost of return shipping.
The goods must be returned in their original packaging (including instructions and/or warranty cards if they were initially included with the product).
Further Information
This Policy has been generated with the assistance of the TermsHub Refund Policy Generator and exclusively pertains to refunds for products and services sold by our Company. Our Policy does not extend to refunds for products and services provided by other companies or individuals.